Zendesk offers Explore, a business intelligence and customer analytics tool which integrates with the Zendesk suite featuring ticket analytics, custom fields, dashboards, and other features. Zendesk is migrating customers of the BIME analytics product, which is approaching end of support, to Zendesk Explore in 2019.
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Naologic is a no-code enterprise SaaS platform, empowering small- and medium-sized businesses to unify their non customer facing operations and data into a single platform - all through artificial intelligence.