Enterprise glossary and term center

Research and understand all the intricate terms and definitions that surround the ecosystem of enterprise resource planning (ERP), enterprise software and no-code tools.

Technical Support - What is technical support in BPO?

Technical support representatives answer incoming phone calls and troubleshoot customer tech problems with computer software and hardware. ... Travel is not required for this job, as technical support representatives, also known as tech support representatives, work completely within the call center.