High-level description
AskNicely in New Zealand offers their software application as a means of collecting real-time feedback from customers, touting integration with the CRM and automated workflows, the ability to integrate interaction data from popular tools and channels (e.g. Slack, Intercom, etc.), and boasting a satisfactory survey response rate superior to other survey tools.
Free lifetime updates
- Open source design system
- Automated feature upgrades
- Templates
- Security updates
Infrastructure and security
- SSL everywhere
- Automated backups
- Log scanning and alerts
- 24/7 monitoring