Naologic vs GetFeedback, by SurveyMonkey

SurveyMonkey acquired GetFeedback, a premier customer experience solution purpose-built for the Salesforce ecosystem, in the fall of 2019. For customers wishing to trigger action-based surveys out of Salesforce, and capture customer experience data in their CRM, GetFeedback is the best-in-class solution.

GetFeedback, Inc.

GetFeedback begins at $50 per month for the Professional plan and has a very particular aim. It doesn't try to be an all-purpose online survey tool, although you may force it into service in that function. The application is primarily meant to obtain feedback from people using mobile devices.

The SurveyMonkey for Salesforce interface helps you automate workflows to initiate surveys and push survey results back to Salesforce records for in-context analysis. You can generate reports and dashboards and automate other process rules to take action on feedback.

SurveyMonkey acquired GetFeedback, a premier customer experience solution purpose-built for the Salesforce ecosystem, in the fall of 2019. For customers wishing to trigger action-based surveys out of Salesforce, and capture customer experience data in their CRM, GetFeedback is the best-in-class solution.

How SurveyMonkey works. Collect opinions and translate them into People Powered DataTM. Quickly build surveys, quizzes, and polls for any audience. Get input via weblink, email, mobile chat, social media, and more.

GetFeedback, Inc.