Content Management AI
Personalize your content generation AI and create incredible user experiences for your customers
Start free trialQuestion
Enterprise Content Management Software - What is an example of an ECM?
Answer
A practical example of an ECM application is a customer support help desk. When a customer submits a ticket or makes contact, the support team must address the issue promptly. This is crucial as companies that excel in customer experience outperform their competitors by an average of 80%.
