Customer Relationship Management - What does a CRM system do?

Q: What does a CRM system do?

A Customer Relationship Management (CRM) system helps manage customer data. It supports sales management, delivers actionable insights, integrates with social media and facilitates team communication. Cloud-based CRM systems offer complete mobility and access to an ecosystem of bespoke apps.

Answer

A CRM system is useful for keeping track of client information. Sales management is aided, insights are delivered, social media integration is made easier, and team communication is made easier. CRM solutions hosted in the cloud provide users with full portability and integration with a network of custom apps.

Customer Relationship Management - What does a CRM system do?

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