Start free trial
Take Naologic for a spin today, no credit card needed and no obligations.
Start free trial Question
Help Desk - What is the purpose of a help desk?
Answer
A standard help desk is capable of efficiently handling several tasks. Users are able to reach out to a single (or more than one) point of contact for help with troubleshooting, queries, and recognized issue solutions. Software like problem tracking systems is typically used by a help desk to manage its requests.