Enterprise glossary and term center
Research and understand all the intricate terms and definitions that surround the ecosystem of enterprise resource planning (ERP), enterprise software and no-code tools.
- Enterprise terms
- Self-Service Portal
- Why is self service important?
Self-Service Portal - Why is self service important?
Self-service gives your customers the power to find their own answers – they feel empowered, because they can begin resolving their own issues, and they don't get impatient waiting for one of your busy service desk agents to pick up the phone.